FOR RELEASE:  December 2002

 

TITLE:  CREDIT CARD SAFETY IS IMPORTANT FOR SHOPPERS

 


STILLWATER---How careful are you when you use your credit cards? While it’s not always possible to avoid credit card fraud, there are some things you can do to make it more difficult for someone to get your credit card or your credit card numbers. Here are some safety tips to consider:

 

  • Treat your credit cards like cash. Don’t leave them lying around.
  • Limit the number of credit cards you carry at one time. Only carry those you intend to use.
  • If your new or renewal card does not arrive on time, contact the credit card issuer (the company that issued you the credit card). Then sign the card as soon as it arrives.
  • Keep a list of your credit card account numbers, when they expire, and the telephone numbers and addresses of the credit card issuers. Keep this information in a safe place away from your credit cards.
  • Don’t give out your credit card number over the telephone, through the mail, or over the internet unless you’re making the contact and you know the company is reputable. If you have questions about a company, check it out first with the Better Business Bureau.
  • Don’t write your credit card account number on a postcard or on the outside of an envelope.
  • Keep an eye on your credit card during transactions. Get your card back as soon as possible, making sure it is yours.
  • If you catch an error before the credit card transaction is completed, be sure the receipt is “voided” or all copies are destroyed. If the transaction has been completed, be sure it is canceled or a credit is posted to your account.
  • Never sign a blank credit card receipt. Make sure the total charge amount is correct and draw a line through any blank spaces around the total.
  • Save your credit card receipts. Don’t leave them behind after you charge a purchase.
  • If your credit card billing statement does not arrive on time, contact the credit card issuer.
  • When your credit card billing statement arrives, open it promptly. Compare the charges on the statement with your credit card receipts. When you do discard the receipts, be sure to tear, shred, or otherwise destroy them. Don’t just throw them in the trash.
  • If you find an error on your credit card bill, report it immediately. While you can call the card issuer, be sure to follow it up in writing (to take advantage of your rights under the Fair Credit Billing Act).
  • Periodically check your credit report for errors and incomplete information. The three major consumer reporting agencies are Equifax (800-685-1111), Experian (888-397-3742), and TransUnion (800-916-8800).
  • If your credit card is lost or stolen, immediately call the card issuer. Many credit card companies have toll-free numbers and 24-hour service to deal with such emergencies. It’s a good idea to follow-up the telephone call with a letter. You also may want to contact the three major consumer reporting agencies and ask that a “fraud alert” be placed in your file. If someone has charged something to your account without your authorization, you only have to pay for those charges made before you notified the card issuer, up to a maximum of $50 per card.

 

If used responsibly and safely, your credit cards can be a valuable and convenient financial tool. However, without careful management, credit cards can lead to frustration and financial problems.

 

Prepared by:

Joyce E. Jones

            Personal Finance Specialist

            104 HES, Room 233

            OCES, Oklahoma State University

            Stillwater, OK 74078

            405-744-6282    joyceje@okstate.edu